“We are very satisfied with our Rainsoft products and are very happy we chose to invest in the quality of the product.”
“Everyone that came including the followup person were great. Each year they call on time to schedule service and arrive when they say.”
“It is wonderful not to have green hair. I am delighted that there is no longer green underwear at our house. Red shirts are still red and not spotted. Thank you!”
“It was a shock to us that we needed to replace our entire system. However, the technician and the management team I dealt with on the contract were very helpful and professional.”
“It was a pleasure to deal with your representative. There was no feeling of sales or sales pressure; he simply gave us some background on “Crystal Clear”, explained the product and how it would meet our needs/expectations. The entire process from signing the contract through completion of installation went exactly as he said it would. We look forward to the same reliability in servicing our treatment system.”
“Normally, I suspect service comments are centered around complaints. Often, customers and consumers make time to complain about poor service, but often neglect to commend superior service.
I purchased a Rain Soft treatment system in April, but recently a few adjustments were needed for the system to function optimally. Johnie provided prompt, expert adjustments and took the time to thoroughly explain his work and how we should expect it to improve our water treatment results. He is a supremely skilled technician and superb representative of your company.
I normally thank folks for good service, but in this case I felt Johnie’s exceptional service warranted a note to his boss with another “thank you”.”
“This company sells and services the Rain Soft water treatment systems. I purchased my Acid Netrualizer from them 12 years ago and the valve assembly broke last week. The valve is warranted for the lifetime of the original purchaser and I contacted them and they came out the next work day. They were on time, professional, honored the warranty, repaired the product and I was charged their standard Service Call rate of $140.00. They have a great product and an Outstanding Service Staff.”
“Everything went well. Very professional & quality work!”
“Mechanics that installed were very nice and knowledgeable.”
“Dennis made me comfortable with the decision to buy the system. he’s a very good representative; not high pressure, but knowledgeable, trustworthy and likeable.”
“We love Michael he is so professional and knowledgable as well as helpful and suggests ideas when asked.”
“Great installer team. Would welcome them again if I had an installation need.”
“Ya’ll bought McLean Engineering who installed our system originally. They were the best company in town to deal with. When ya’ll stepped in, absolutely nothing changed!!! You’ve got the best employees and you’re the easiest people to deal with. We are grateful to have you!!”